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SYNC3 partly losing CAN bus communication

Добавлено: 29 мар 2018, 13:43
stangster
Hi there. I believe this is not vehicle specific but a general issue. I already did some research to solve this but had no luck so far.

I updated PAM and GWM as shown by update wizard. A few weeks earlier I updated IPC as well.
Now SYNC 3 APIM works except some communication with the car.

IGNITION
APIM does not know when/if I start/stop the vehicle.
So I have to set SYNC3 on and off manually with the button.
This leads to SYNC3 always shutting off after "Extended Play Time" (in this case FoE strategy = 60 minutes). Switching it on by button leads to "Audio off".

BACKUP CAMERA
What's really annoying is the backup camera does not show up anymore when I put vehicle in reverse gear. Sensors are still working but no camera.
Sometimes it comes up immediately after engine start but then again after a few seconds it's gone.

VEHICLE SETTINGS
Button for vehicle settings is disabled/grayed out, I don't have access to it.

HMI
Top status bar does not show Outside temperature nor AirCo temp.

No DTC!
There is no DTC on the network.

What I did:
Using forscan service procedures I reset all related modules (incl. BCM) and even initiated the "new model network recognizing" service routine thing... without success.
I've rewritten all module configurations as they have been before update as Programmable Module Initialization Process... without success.
I reverted PAM to previous Calibration... without success.
I tried to revert to previous GWM calibration manually using VBF File Loader but I am unable to do so because UCDS cannot get hardware part no.

I believe the solution for this MUST be really simple and I've just missed some essential part. I just don't get it. :)

Anybody experienced the same?

Cheers
Lars

Re: SYNC3 partly losing CAN bus communication

Добавлено: 29 мар 2018, 21:17
larsmdk
Have you try to resest settings, with as-bulit from Etis?

Re: SYNC3 partly losing CAN bus communication

Добавлено: 29 мар 2018, 21:45
stangster
Yes, see my initial post

Re: SYNC3 partly losing CAN bus communication

Добавлено: 30 мар 2018, 10:34
larsmdk
Yes I can see you try with the VBF loader, but if you try in direct config, there you can load all the settings from Etis, it was just an idea

Re: SYNC3 partly losing CAN bus communication

Добавлено: 30 мар 2018, 19:13
kroligoff
Hi,You try update direct configuration from etis ?

Re: SYNC3 partly losing CAN bus communication

Добавлено: 30 мар 2018, 19:33
stangster
That's what larsmdk asked before. :)

Actually it is not an as built config issue as everything works fine except some features which are not configurable or even set to ON.

The error lies in latest GWM calibration (-AB) which I updated my 16 Mustang to.
I was able to solve this issue by reverting to previous GWM calibration. I had to download and rename -AA calibrations to -AB to work around the bug with VBF Loader not getting Hardware PartNo of updated GWM.
With files renamed to -AB I could do a normal "Update" to original calibrations with the Update Wizard.

So guys: Don't update modules if there is no actual need for it. ;)

Re: SYNC3 partly losing CAN bus communication

Добавлено: 20 июл 2018, 11:25
svdstra
I would like to go back to the original GWM firmware on my mondeo MK5 after executing the update wizard from UCDS. Reason is that mt SYNC3 lost communication with Airconditioning so I am unable to set temperature or fan via the touchscreen.

Before update:
<m module="GWM">
<d DID="F108" Desc="ECU Network Signal Calibration Number" Data=""/>
<d DID="F10A" Desc="ECU Cal-Config Part Number" Data="HG9T-14F535-AC"/>
<d DID="F110" Desc="On-line Diagnostic Database Reference Number" Data="DS-CM5T-14F642-AD"/>
<d DID="F111" Desc="ECU Core Assembly Number" Data="GK2T-14F536-AA"/>
<d DID="F113" Desc="ECU Delivery Assembly Number" Data="HG9T-14F642-CC"/>
<d DID="F162" Desc="Software Download Specification Version" Data=""/>
<d DID="F163" Desc="Diagnostic Specification Version" Data="0x03"/>
<d DID="F188" Desc="Vehicle Manufacturer ECU Software Number" Data="HG9T-14F530-AC"/>
</m>

After Update:
<m module="GWM">
<d DID="F108" Desc="ECU Network Signal Calibration Number" Data=""/>
<d DID="F10A" Desc="ECU Cal-Config Part Number" Data="HG9T-14F535-AE"/>
<d DID="F110" Desc="On-line Diagnostic Database Reference Number" Data="DS-CM5T-14F642-AD"/>
<d DID="F111" Desc="ECU Core Assembly Number" Data="GK2T-14F536-AA"/>
<d DID="F113" Desc="ECU Delivery Assembly Number" Data="HG9T-14F642-CC"/>
<d DID="F162" Desc="Software Download Specification Version" Data=""/>
<d DID="F163" Desc="Diagnostic Specification Version" Data="0x03"/>
<d DID="F188" Desc="Vehicle Manufacturer ECU Software Number" Data="HG9T-14F530-AE"/>
</m>

I have downloaded the original -AC files and try to upload them via VBF loader and get the failure HW number not found.

Am I correct that I have to rename both files from -AC to -AE to avaid this error?
Do I also have to change the content of the vbf file so:

//Software part number
sw_part_number = "HG9T-14F530-AC";

becomes

//Software part number
sw_part_number = "HG9T-14F530-AE";

Can I use bootloader file CM5T-14F532-AA.vbf for this or do I need another one?

Thanks!!